Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product ManagementOur Purpose:We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, Mastercard innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Overview:Mastercard Security Solutions develops and delivers world-class security products and services for Mastercard customers across the globe. As part of this organization, the Identity Solutions team leads the development and delivery of solutions that provide data, insights, and risk scores to prevent fraud and improve consumer experience across digital accounts and payments. We’re seeking a collaborative and results-oriented product manager who will drive cross-functional efforts to bring products from concept to market-validated solution. If you are intellectually curious, data-driven, and passionate about making the digital economy more seamless and secure – we want to hear from you!In this role you will:• Develop and drive a product roadmap and manage the delivery of ongoing enhancements leveraging product management best practices and Mastercard frameworks.• Gain a deep understanding of customer and end-user needs and embed the voice of customer across the product development lifecycle. • Lead and leverage market analysis to inform product positioning and go-to-market programs.• Make complex, technical information easy to understand for internal partners, stakeholders, and market-facing teams. • Partner with Engineering and Data Science teams to ensure our products function as intended and are enhanced with scale in mind.• Work closely with go-to-market, business development, and product marketing teams to ensure product value propositions are clearly articulated and well understood.• Collaborate closely with technical counterparts to ensure product and project success.• Identifies and addresses any barriers or obstacles to deliver capabilities on time and budget.• Act as a champion for the product portfolio and customer base within Mastercard and in market-facing engagements.• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences.All About You:• Business experience in product management, ideally with direct experience in financial services, fintechs, and/or fraud, risk, KYC, and digital identity verification workflows.• Ideally hands-on experience developing and influencing product development, roadmaps, and delivery models• Demonstrated success building relationships and driving results across global, multi-region, and remote project teams• Experience prioritizing product features and capabilities based on user value and business impact• Collaborate closely with technology team, marketing, regional support, and other stakeholders• Demonstrated thought leadership, product expertise, and commitment to product management best practices. • Strong project management and cross-functional collaboration skills • Strong track record of managing internal and external stakeholders and excels at developing and maintaining meaningful working relationships in a matrixed environment.• Desire to learn new concepts quickly and maintain continuous curiosity about digital commerce and consumer experience trends.• Excellent communication skills, both written and verbal.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Pay RangesVancouver, Canada: $108,000 - $173,000 CAD

This role is responsible for driving sales growth and managing accounts within the Badger region, collaborating with Regional and Area Managers, and VPs of Operations to develop and implement strategies to boost revenue, market share, and customer loyalty. It includes overseeing sales tools, systems, training, and coordinating efforts to maximize growth, while managing the sales cycle from initial client relationships to contract closure and follow-up.Salary: The salary for this role will be commensurate based on education and/or experience.What You'll Be Doing:Develops and executes a 1-year business plan, ensuring alignment with the overall corporate strategic plan and the immediate manager’s business plan.Drives revenue growth with existing and prospective customers to achieve regional sales & profit objectives. Directs management of the Outside Sales Representatives within the region, including account performance and KPI’s. Establishes sales objectives by forecasting and developing annual sales goals for the region and projecting expected sales revenue for existing and new clients. Ensures sales representatives document all activities timely and accurate manner in the ORACLE CRM system. Collaborated with the operations management team, established goals and actions for expanding market share in the Region. Provides on-the-ground support for all regional sales representatives, assisting in lead generation, presentations, and closing new business. Reports monthly on sales and marketing activities within the assigned operating center, including new clients, target accounts, and actions. What We're Looking For:Education: high school diploma or GED5-10 years of high-level sales management experience (Actively managing sales reps)Related industry experience in Construction, Oil and Gas, Transportation, Underground Utilities, Equipment Rentals, or Environmental ServicesExperience in Direct SalesProven Track Record of Developing Sales personnelProven track record with developing new products/services and new marketsStrong negotiation, problem-solving solving and influencing skillsBadger Infrastructure Solutions is the industry leader in non­-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We Hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join the Badger team.

Overview: Are you ready to take the lead on technically complex projects that build stronger, more resilient communities As a Project Manager, you will be at the forefront of driving success, managing a single project contract to ensure seamless execution from start to finish. With your expertise, you will oversee the budget, coordinate project personnel, and maintain a production schedule that guarantees timely delivery and exceptional quality.Collaborate with industry experts and committed teams to align project goals with owner expectations, adhering to contract specifications and upholding the highest standards.Apply now and transform your career with us. What you will be doing: Review project contractual documents to gain an understanding of the project requirements (time frame, budget, safety, quality, staffing, materials and equipment requirements) necessary to complete the project within the required time frameLiaise and coordinate with the designer, technical department and client in all technical aspectsReview and understand project design, technical reports and background informationDevelop an execution plan that outlines construction staging and sequence, construction workplans, materials, equipment, subcontracting, and other services that are necessary to deliver the project on time and within budgetCoordinate with other discipline managers to establish work the correct construction staging and sequencingProvide technical assistance and recommend construction methods and equipmentManage quantity take offs, bill of quantities, estimating and develop scope of works related to the civil, earth works and wet utilities scope.Lead project activities to ensure that the project is executed in accordance with the designs, budgets and schedules; take appropriate action to minimize the impact of deviationsDevelop and manage client relationship and expectations, progress reports, communication, paperwork, meetings, etc.Monitor and oversee the efficient use of materials and equipment and the contractual performance of the project; confer with project staff to ensure the assigned duties and responsibilities are performed per agreed upon expectationMonitor and oversee onsite activities, quality, productivity, progress, and safety of employees and subcontractors and ensure implementation of all procedures and work plansAnticipate potential roadblocks and develop solutions to prevent issue from arising; resolve any problems that may arise during project executionImplement and monitor safety programsManage requests for information and issue field instructionsPrepare progress reportsPerform other duties as required What we are looking for: Bachelor’s degree in Civil Engineering10 -12 years of experience working with a major contractor on large heavy civil and bridges projectsExperience in working within railway corridors is preferableExperience with construction of new bridges and demolition of existing bridgesWorking knowledge of MTO and Ontario municipalities road construction standards and processesExtensive knowledge of Ontario Provincial Standards drawings and specificationExperience working with programs including Excel, MS Projects, Word, Power Point and BluebeamDemonstrated abilities in the management and leadership of multidisciplinary project teamsExperience successfully planning and executing projects on schedule and within budgetAbility to apply, interpret and understand contract law and languageExcellent technical, communication, organizational, managerial and planning skillsExcellent people and leadership skills Why work for us: Some of the benefits you may be eligible for as an employee are:Comprehensive compensation package and paid time off programIndustry leading 401(k)/RRSPMedical/Extended Health Care, Dental, Vison and/or Provincial MedicalWellness benefits & Employee Assistance ProgramTuition Reimbursement ProgramWe are an EEO/AA/ADA/Veterans employer.

Application Deadline:06/29/2025Address:2465 Argentia RoadJob Family Group:Customer Shared ServicesProvides leadership to the Canada Collections Call Centre overseeing all aspects of a call center's Early Stage Collections operations, ensuring efficient and effective customer service and satisfaction while aligning with broader business goals with respect to liquidation and cure rates and hardship. As Senior Manager, you are responsible for managing teams, setting performance goals, implementing strategies to improve processes, ensuring compliance with quality standards and regulations.Business OperationsDevelops rapport and instils confidence with clients, staff and business partners in order to develop credibility and earn their trustWith the support of the Customer Care Team, addresses the most complex escalated customer requests and transactions.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Provides advice and guidance to assigned business/group on implementation of solutions.Acts as a subject matter expert on relevant regulations and policies.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts.Keeps abreast of needs of Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Execution ExcellenceFosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Works with managers / agents to ensure teams are equipped to understand customer needs and provide advice related to payments and overall collections strategies which are in the best interests of the customer.Identifies emerging issues and trends to inform decision-making.Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.Helps determine business priorities and best sequence for execution of business/group strategy.Completes report audits and spot checks as required; prepares for annual audits and partners to address any issuesLeads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.May network with industry contacts to gain competitive insights and best practices.Leadership and People ManagementAble to effectively manage a large multivendor Early Stage Collections call centre which spans multiple jurisdictions / languagesEnables managers and agents to collaborate in the review and evaluation process of delinquent accounts for collections opportunities.Understands customer needs and provides collections-related sales and service to BMO customers or prospects.Partnering with other teams in Collections, enables managers and agents to provide advise to customers on payment strategies and products that meet their objectives.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Enables exceptional customer service that builds trust through expertise, responsive service and support.Reviews and continually monitors performance of existing accounts and client relationships.Reinforces collections processes and client experiences, identifies gaps, issues and best practices through the monitoring of performance targets against plans in order to create and sustain superior collections outcomesEstablishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.Works with internal stakeholders to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.Leads the design, implementation and management of core business/group processes.Oversees the design, development, and implementation of tools and training required to deliver business results.Ensure compliance with documented policies and procedures to execute transactions, activities and processes.Communicates abstract concepts in simple terms.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Qualifications:Fully bilingualTypically 5+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Expert.Knowledge of banking products and servicesKnowledge of competitive marketplace and trends in product offeringsNegotiation skills – In-depth.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Salary:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

TJX CanadaAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!Why Work With Us We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resourcesManagement Incentive Plan along with a robust Retirement Savings ProgramA competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.Enjoy Associate discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.What You’ll Do:Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.About You:Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.Demonstrated ability to lead, develop, and empower a large team.Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:3900 Grand Park Drive Unit E2Location:CAN Winners Store 0360 Mississauga ONSalary Range: $47,407.50-$66,370.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 266772Store Name/Number: ON-Trinity Common (1566)Address: 40 Great Lakes Drive, 104A, Brampton, ON L6R 2K7, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…As Talent and Business Operations Manager, Stores, you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing/zoning of the store, beauty advisor training and education, onboarding of new advisors, store scheduling and overall execution of Sephora operation standards within the store.Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy.Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.We’d love to hear from you if…You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.While at Sephora, you’ll enjoy…The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryVice President, Product ManagementThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The Customer Experience and Disputes product team is looking for a Vice President, Product Management. The ideal candidate is highly motivated, intellectually curious, analytical, possesses an entrepreneurial mindset, knows how to navigate Mastercard and has a proven record of scaling products. This person will work across all products in our space including Ethoca Clarity and Alerts, PCS, MCOM and more to help define and lead our post-purchase experience strategy. The Vice President, Product Management will be responsible for: • Designing the product roadmap to ensure that we bring together our products within Customer Experience and Disputes into holistic solutions finding synergies both within our area and across Mastercard. • Work closely with our key customer segments to ensure we establish improved processes to gather voice of customer and keep our pulse on customer needs across our space and specifically in disputes and chargebacks. • Act as an expert, advocate and champion to internal and external stakeholders including across regions to educate them on the latest customer, product and market trends, how those inform the product roadmap and be recognized as the source of truth for Customer Experience and Disputes. • Advise and support sales & account teams globally by ensuring they understand our products, their value proposition and have the tools and resources they need to be successful. • Lead the broad commercialization, including establishing go-to market approach and key performance indicators for the Post- Purchase Experience, setting objectives in partnerships with regions and driving commercial plans to ensure success • Identify, evaluate and prioritize business cases for new business and product opportunities, and build business models to improve Mastercard’s footprint and competitiveness • Manage, lead, inspire, coach and empower a cross-functional product team and ensure compliance with MA’s product management discipline About the Role: • Drive tangible data-driven business outcomes at the program level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance • Develop and deliver a consistent product vision, strategy and roadmap for all products within the Program, working on multiple Products in a complex matrixed environment • Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives • Manage and optimize budgets, forecasting, and cost allocation to enable the delivery of key business objectives • Advocate for Program and Products by creating compelling communications for Senior and Executive Management • Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model • Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. • Engage in scheduled Voice of the Customer engagement to identify Product friction points, creating and owning the action plan to address them in partnership with Product Operations • Continually raise the bar across the Product organization by a combination of hiring top new talent and actively growing existing talent (e.g. through participating in mentoring outside the Program) • Navigate across cultures and geographies and leverages strong relationships with key groups across Mastercard to gain support and buy-in for key decisions • Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement.All About You: • Proven success in developing and launching new products with engineering teams following the scaled agile framework • Proven success getting things done across cultures, functions and time zones • Continuous learner, agile mindset, continuously learning and adapting to new fraud and cybersecurity trends • Significant experience developing strong GTM plans and partnering with Marketing and Communications to ensure market success • Has experience in translating and applying customer feedback to lead product offering adjustment strategies • Has experience in setting direction for go-to-market plans and leveraging market insights to differentiate from competitors • Has skills to promote and coach teams to facilitate end-to-end product ownership • Skilled at building compelling strategic visions and executing against those with practical plans • You are a strong, confident, and exacting writer and speaker. You communicate your vision and roadmap effectively to a wide variety of stakeholders • Proven ability to lead in a matrix environment • Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams • Demonstrated experience as a leader of leaders with strong interpersonal skills and the ability to develop product talent (both managers and individual contributors) • Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organizationMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:1 Bass Pro Mill DriveLocation:CAN Winners Store 0368 Vaughan ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 266771Store Name/Number: ON-Trinity Common (1566)Address: 40 Great Lakes Drive, 104A, Brampton, ON L6R 2K7, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularThe Store Manager manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.ESSENTIAL DUTIES AND RESPONSIBILITIESStore's Budget and Business ResultsForecast sales and payroll with District Manager to drive store results.Monitor daily, weekly, monthly sales results and communicate to staff members.Manage and measure the effectiveness of business strategies. Adjust game plan as needed.Achieve store’s sales plans and operating profits while maintaining expenses.Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.Human ResourcesMaintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.Recruit, interview, and hire for all positions according to business needs.Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.Ensure all team members receive quarterly development meetings and plans.Merchandising and OperationsConduct inventories on a timely basis and maintain updated inventory records.Communicate inventory issues/concerns to the District Manager and key stakeholders.Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts when necessary, to grow the business.EXPECTED SKILLS AND QUALIFICATIONS5 years of management experience in the retail/service industry.Previous experience recruiting, staffing and hiring across all store positions, including leadership.Effective time management, problem solving and communication skills are essential.Maintaining composure and managerial courage are essential.Ability to analyze sales trends and react appropriately.Proficiency in Windows, Word and Excel.A High School graduate or equivalent, while a College degree is preferred.Open availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATIONPhysical Requirements:Work in a fragrance filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.COMPANY OVERVIEWOwned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector of Product Management, DisputesOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Role OverviewThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes and Customer Experiences team within Security Solutions Organization is looking for a Director of Product Management to drive our disputes strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role will play a critical role in defining and executing the build of highly priority and fast paced products that will redefine the dispute space at large.Key ResponsibilitiesBuild relationships across Product, Engineering, Regions, Foundry and other Mastercard cross functional teams to identify business opportunities, solve problems, and deliver solutions.Cross functionally coordinate Engineering, UX Designers, Product SMEs, Foundry teams and more in defining product requirements and approving them for build. Own and track your work through development to ensure requirements are met according to expectations.Own thoughtful prioritization of roadmaps and ensure all stakeholders and bought in to the collective mission.Write buisiness requirements and breaking them out into initiatives, epics and features. Create a business delivery strategy working with Engineering. • Maintain careful records of project statuses and keep stakeholders abreast of progress as well as raise risks.• Define product usage metrics and work with development teams to monitor• Support the ideation and development of a strong pipeline of future opportunities leveraging internal and external relationships. Uses a data-driven approach to assess market opportunities and to build business cases incorporating accurate representations of future revenues and expense bases.All About You• 8+ years of product management, product owner, or product manager technical experience with a focus on product strategy and zero-to-one new product development. You should be a well-rounded product owner with experience in back-end and front-end solutions that are both direct to consumer as well as B2B2C.• Experience developing and commercializing new products in large, matrixed organizations of a similar scale as Mastercard. Experience in fintech, banking, and large tech is desired.• Understand product development concepts and best practices. • Lead with a team mindset and be flexible to what your cross-functional partners need to excel in their respective roles. Experience representing business and customer needs when defining the requirments. • Able to build relationships and delivering results with global, multi-cultural and remote project teams• Strong communication skills, able to articulate and where necessary simplify concepts and details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.• Strong ability to lead by influence • Excitement to work on a fast pace, high priority product that will impact hundreds of thousands of consumers around the globe. • Experience and comfort with emerging technologies such as AI, LLM, machine learning, etc.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:2290 Yonge StreetLocation:CAN Winners Store 0443 Toronto ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Product ManagementWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Director Product Management will lead the Merchant narrative for Subscriptions:• Develop a strategic roadmap leveraging market and customer research for Subscription Management with a focus on Merchants• Identify opportunities to improve value proposition of merchants by bringing a merchant focused lens to the product development process• Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resources for Subscription ManagementResponsibilities • Support customer facing teams in socializing the merchant value prop for Subscriptions• Lead workshops and conversations at the c-suite level to drive awareness and adoption of the product• Understand Mastercard’s business model and take key financial or commercial factors while enhancing merchant strategy• Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements • Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized• Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)• Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences• Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.Experiences• Have knowledge and experience with the subscription / payments industry or with merchants• Extensive experience working on product launches in multiple markets• Experience independently building product strategies and driving alignment with senior executives• Understands and can explain the business context and the associated customer use cases• Verbal and written communication is clear and concise• Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality• Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions• Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talentMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:1800 Sheppard Ave E. Unit #2120Location:CAN Marshalls Store 0653 Toronto ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Product ManagementServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond. A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences. The team is seeking a Senior Specialist, Product Management for the Data and Insights team will be responsible for: Role • Define the product vision, goals, and roadmap for data driven products • Collaborate closely with business stakeholders to understand data needs, pain points, and goals. • Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines • Gather requirements, translating business needs into data product specifications. • Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations. • Extract, organize and analyze data to identify areas of improvement and build a narrative. • Partner with customer facing teams and confidently use the data to tell the story. • Ensure that data products adhere to data governance standards, including data rights, data quality, security, and privacy • Develop training materials, documentation, and user guides to drive product adoption. • Effective communicator with the ability to understand and explain complex concepts to both technical and non-technical audiences, and influence decisions • Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards About You: • Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products • Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.) • Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred • Enthusiasm for problem-solving both internally and externally, with a proactive approach to tackling challenges with evidence from the data • Strong analytical skills and intuition. Ability to analyze complex data and identify patterns. • Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders. • Comfort with and an ability to adapt in a rapidly changing environment • Openness to learn and apply new technologies, staying current with industry trends and advancements • Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred • Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experienceMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Pay RangesVancouver, Canada: $89,000 - $142,000 CAD

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector Product ManagementOur ObjectiveWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Role OverviewThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes and Customer Experiences team within Security Solutions Organization is looking for a Director of Program Management to drive our strategic objectives forward with thoughtful and pragmatic project management, delivering solutions that will double the size of our business within the next three years. This role will contribute to a high-profile program that looks to reimagine the dispute process, tracking projects against tight timelines promised to our customers across several workstreams. The projects are in early stages and this is a great opportunity for the right candidate to shape up our program governance so we can together build new solutions that will drive exponential customer impact. If you would like to be part of a global, cross-functional team delivering a highlyvisible, strategically important initiative in an agile way, this role will be attractive to you.The Role:In this position, you will:• Ensure robust program management, project performance management andoutput quality across one or more workstreams within the program• Responsible for managing the program through the Studio product development framework, implementing and maintaining appropriate controls toensure compliance with the governance gating requirements at Global and Regional levels• Accountable for consolidation of the program plan and associated budgets• Stakeholder Management; responsible for building/maintaining productiverelationships with key portfolio stakeholders including Product SMEs, Engineering, Regional teams, and Account Managers.• Enable decisions to be made depending on the business needs and scope of the program.• Manage status reporting, financials, schedules and stability of project-orientedwork efforts, ensuring that project/program workstream goals and objectives are met within agreed upon time, scope and resource requirements• Proactively manage and problem solve scope, time, cost challenges that arise• Regularly communicate to senior management regarding the status of specificproject deliverablesDesired Skills• Extensive, proven project management, problem solving and planning skillswith a demonstrated record of success managing multiple projects with external and internal clients simultaneously, is required.• Experience of running workstreams/stakeholder/customer meetings at alllevels within a program environment.• Strong stakeholder management, governance, and organization skillsessential with an excellent eye for detail when producing any presentationmaterial/documents.• Strong decision making and stakeholder influencing skills.• Willingness to hold teams/individuals accountable against aggressivetimescales, dependencies and commitments. Confidence to challenge wherenecessary for the good of the program.• Demonstrate a strong understanding of risk/issue/dependency management.• Have strong commercial awareness, able to accurately estimate and provideinput into the forecast budget and resource demand. Identifying areas whereresources fall short of needs and providing thoughtful and sustainable solutionsto benefit the project delivery team.• Be skilled at explaining technical and business problems succinctly andClearly.• Be a strong, confident, and exacting writer and speaker, able to communicateeffectively to a wide variety of stakeholders at all levels, internally andexternally.• Always be looking for potential solutions to solve problems and be able tosuccinctly document and communicate these, influencing where necessary• Be a self-starter and a driver for both process improvements and generalcontinuous improvements within the team• Thrive in a highly collaborative environment involving different stakeholdersand subject matter experts globally – willing to accommodate collaborationacross different time-zones in a reasonable manner that supports work/lifebalance.• Action oriented, self-motivated & hands-on: owns outcomes & deliverables.• Knowledge and experience of the Payments Industry (cross-border/domestic)and Financial ServicesHighly desirable: • Hands on experience of managing projects/programs through Mastercard Studio product development process and the supportingcompliance, and gating requirements at a Global and Regional level.•Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Technical Program ManagerLead Technical Program ManagerMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.The Technical Program Management team is looking for a Lead, Technical Program Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about working with the customer experience journey, global technology engineering teams, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays. • Secures resources, scopes efforts, outlines priorities and establishes delivery milestones. • Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Accelerates progress by driving crisp, timely decisions. • Looked to as first point of contact for projects. Can communicate with confidence to senior leaders. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings. • Has experience in and understands industry technologies. Understands their program, product, or technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details. • Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers. • Nurtures good working relationships with engineers, managers, and peers. • Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements. All About YouThe ideal candidate for this position should:• Understand the business context and the associated customer use cases. • Understand your team's technologies and are able to evaluate system designs and architecture as you participate in solution discussions. • Recognize discordant views and take part in constructive dialog to resolve them. • Verbal and written communication is clear and concise. • Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality. • Proficient with scrum delivery. • Some exposure or understanding of API development and microservices architecture • Be skilled at explaining technical problems succinctly and clearly • Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders • Always look for potential solutions to solve problemsCorporate Security Responsibility#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management - TechnicalOur Purpose:Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview:The ‘Services within Mastercard’ division is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.Role: • Support delivery of RiskRecon features geared towards customers managing third party threat intelligence and risk programs• Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap• Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements• Collects and shares user stories with engineering teamsResponsibilities• Elicits and decomposes business requirements into platform requirements and user stories• Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories• Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog• Coordinates with interdependent teams on platform product requirements• Keeps close to the design of the user experience• Continuously monitors feature development at the feature level adjusting throughout implementation as needed• Reviews product demo against acceptance criteria for the feature set• Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues• Show eagerness to learn new business knowledge, technologies, tools or systems and make a point to offer ideas/solutions• Monitors and reports on metrics, research and surveys• Recommends trade-off decisions on product features/backlog items• Prepares launches and monitors product performances, adoption, and operational health for feature sets• Exhibits effective oral, written and non-verbal communications and delivers high quality work• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the productRequirements : • Experience breaking down requirements into features and user stories and overseeing delivery with engineering• Excellent communication skills with experience presenting to customers and internal stakeholders• Experience gathering user feedback and working closely with UX design• Experience with Confluence, JIRA, Rally/ALM, and Agile• Experience with customer facing, scalable, and performant RESTful APIs• Experience in threat intelligence or cybersecurity.Education / Experience: • Experience in delivering secure solutions in Cybersecurity Risk Management is preferred. Broad understanding of Software Engineering Concepts and Methodologies is required. • Bachelor's degree in Cybersecurity, Information Systems, Information Technology, Computer Science, Engineering or equivalent work experience.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Global Rules and InvestigationOverview:The Franchise Brand Performance (FBP) team is a group within Mastercard Franchise that engages customers to optimize performance and enhance the strength of our brand and acceptance on the network. FBP is actively engaged in efforts to strengthen the safety of the network by deploying global compliance initiatives to support these objectives. Our team preserves the integrity of the Mastercard brand by ensuring customer adherence with Mastercard Rules and Standards. The FBP team is looking for a Manager for our GRIP performance program to drive operational excellence with our investigations and review processes. The ideal candidate is driven, self-motivated, detail oriented, and has a proven track record of success to fit in on this high performing team.Role:• Manage operations of an established global performance program - Global Rules Investigation Program (GRIP) • Investigate and resolve inquiries from across the business and external customers to determine if Mastercard Rule violations exist and a new GRIP case is warranted• Responsible for managing the team email box to triage and investigate incoming referrals • Ability to review urgent cases and handle internal/customer escalations as necessary• Ensure team members follow established processes to adhere to audit guidelines • Help manage team members on case reviews and to provide guidance on case direction• Assist with training and support for new team members, and issuing and acquiring customers to increase awareness of Mastercard Standards and correct identified deficiencies• Comfortable pulling large data sets and conducting the analysis to determine Rule violations• Update current management reports and create new reports as needed • Manage the billing process to ensure assessments are processed correctly and in a timely mannerAll About You:• Experienced in risk management, payments, compliance or audit disciplines• Demonstrated ability to work with a high level of tact and integrity due to the frequency of communicating with high-level internal and external contacts, as well as, regular exposure to confidential data• Superior written and verbal communication skills, highly organized with strong attention to detail• Able to work independently in developing and mapping out solutions• Advanced analytical, investigative and problem-solving skills• Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results• Excellent technical skills including Microsoft OfficeMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management, Identity SolutionsMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Overview:The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.The team is seeking a Manager of Product Management for transaction identity risk who will:• Scale best-in class identity risk insights for transactions • Create and steer the risk insights product roadmap in partnership with data science, engineering, product marketing, go-to-market, transaction fraud, regional partners to analyze customer feedback, define product requirements and prioritize projects• Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines• Own the deliverables to increase value and adoption of identity risk insights, from project scoping to execution and final delivery, ensuring proper documentation, quality and adherence to Mastercard processes.• Drive development and enhancement of new and existing identity risk insights that power risk assessment services globally• Investigate and analyze insights performance to identify areas of improvement. • Define and monitor success metrics and KPIs of transaction identity risk insights to ensure high quality products• Raise internal and external adoption through product subject manager expertiseAll About You • 5+ years of Product Management experience with 2+ years of building risk products• Good understanding of payments fraud scenarios like account takeover, synthetic identities, and social engineering• Strong analytical skills and intuition; ability to write SQL queries and Python scripts is a plus• Enthusiasm for problem-solving • Strong collaboration skills and ability to build relationships• Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders• Comfortable with ambiguity and resilient when tackling challengesMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySpecialist, Cardholder Services Product ManagementSpecialist, Product ManagementOverviewMastercard Loyalty Solutions provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the Specialist will work across all functions of the Cardholder Services business. This important will be accountable for impactful communications, competitive intelligence, reporting and KPIs and supporting strategic initiatives. The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Operational Excellence, Finance and Technology to gather, aggregate and disseminate relevant information. The ideal candidate is organized, flexible, energetic, eager to learn and highly motivated – and, fantastic communication skills are essential for success!Roles and Responsibilities• Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock value• Develop working relationship with internal stakeholders, and act as trusted and reliable partner who can act independently• Own KPIs across team, monitoring performance and reporting• Monitor competitive intelligence and progress against objecitves to ensure competitive differentiation• Lead team meetings, managing agendas and creating presentations• Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findingsQualificationsAll About YouThe essential knowledge, skills, and experience for this position:• Strong PowerPoint skills, ability to develop compelling presentations is a must• Proactive, independent thinker, not afraid to ask questions, challenge status quo and seek solutions that balance multiple points of view.• Enthusiastic team member, eager to partner with stakeholders to gather information and ensure alignment• Expertise with reporting tools (Salesforce, Tableau, etc)• Highly effective communicator with excellent presentation skills• Proven track record working managing reports, KPIs, roadmaps, key deliverables• Passion for being a part of a team and collaboratingPreferred qualifications• Ability to identify problems, brainstorm and analyze answers, and implement the best solutions• Experience managing tasks or workstreams in a collaborative team environment with third parties• Relevant industry expertise• Develop compelling content, presentations about our benefits, product strategy and roadmap• Ensure that reporting systems are accurate and up to date (Salesforce, Tableau, etc)• Develop comprehensive monthly analysis of KPIs deriving insights and making recommendations, based on data from multiple sources• Ensure cadence of performance reviews with external providers is executed as planned, create template, and ensure they are filled and accurately reportedMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product CommercializationOverview:Security Solutions (SSO) is focused on making Mastercard the safest, simplest, and smartest way to pay. SSO is responsible for the creation and management of security products that help to secure our ecosystem by identifying and mitigating threats from within the Cybersecurity vertical, the Experience & Disputes vertical, the Fraud and Decisioning vertical, the Identity vertical, operational, and non-compliance risk all while ensuring a positive consumer experience. Within this group, the Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. Cybersecurity within SSO has over 20 products and programs. The Cybersecurity Commercialization Manager will be responsible for tracking, documenting and helping implement the commercialization strategies for a set of products and initiatives within this vertical.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.In this role, you will:• Help implement active commercialization initiatives to bring Cybersecurity solutions and enhancements to market efficiently and effectively, ensuring ready availability, accurate and holistic reporting and ongoing alignment with downstream applications and tools. • Track and document commercialization initiatives across the Studio lifecycle Implement Studio processes and best practices across the entire product lifecycle, simplifying product commercialization to avoid missteps and missed steps • Help facilitate organizational and roadmap tracking strategies across the enterprise, implementing best-practice approaches to product classification, hierarchies and attribute management.• Manage product commercialization strategies, roadmaps and deliverables to effectively align and accelerate deployment of Cybersecurity solutions.• Coordinate and execute product roadmap planning, development and commercialization milestones, activities and deliverables across each step including Ideation/Product Council intake, Pricing/billing, Legal/regulatory/franchise, Operations/technical development, Marketing/branding/sales enablement, Customer communications, Training for sales/delivery/support/customers, Implementation/delivery/support, Product reference documentation, Studio peer review gating. • Communicate and help align product commercialization strategies, roadmaps and milestones across all impacted product, regional and cross-functional business partners. • Work closely with global product managers, regional market managers and cross-functional business partners (finance, legal, operations, marketing, delivery, support, etc.) to synchronize and own go-to-market strategies and priorities, and to ensure appropriate delivery of product initiatives on time and within budget per business objectives and revenue projections.• Help communicate and streamline product positioning and messaging throughout the organization, ensuring awareness, accuracy and consistency across all internal/external touch points. All About You:• Expert organization, documentation and follow-through across multiple initiatives with varying complexity • Expert analytical and problem-solving skills with excellent attention to detail. Expert skill in Microsoft Excel is required• Experience in end-to-end ownership of project management capabilities• Strong understanding of cybersecurity, including strategy, risks and trends• Strong understanding of the payments industry and ecosystem.• Strong understanding of product development and management principles and concepts. Specific Studio knowledge/application is a plus.• Strong skills and experience developing and executing product positioning, messaging, branding, marketing and communications in product sales presentations, internal/external summaries, FAQs, case studies, sales training, infographics demos/videos and more. Strong visual design (i.e. Microsoft PowerPoint) proficiency is required. • Strong ability to understand and translate complex technical concepts into simple, understandable product narratives. • Strong oral and written communication skills with the ability to communicate effectively across all layers of an organization.• Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines.• Solid grasp of technical product development principles and processes. Experience with Agile development methodology is a plus.• Solid understanding of financial concepts, including product pricing and business case development. Product pricing and billing system experience is a plus.• Strong ability to build strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.).• Demonstrated willingness to tackle different challenges with a sense of urgency and accountability.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Customer Success, Cybersecurity PaymentsOverview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.To drive more consistency and alignment across Customer Success (CS) in Services, we are standing up new Regional Customer Success teams, which will play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for the customer experience, this team is accountable for identifying and solving customer issues that prevent them from realizing value from products in the fraud and card operations areas. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team’s work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.ResponsibilitiesCustomer success plays a pivotal part in ensuring that customers achieve their desired outcomes while maximizing the value of the company's products and services. As a Regional Customer Success Manager for threat intelligence products, you will support in the development and delivery of cybersecurity and payment fraud intelligence within the region. This role will manage threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates. A crucial responsibility of this role is to develop relationships and engagement with customers to ensure product utilization and value.The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.Customer Engagement:• Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products • Articulate key performance indicators related to cost, performance and optimization and the insights associated with themGrowing the Business:• Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings• Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid dataTechnical & Program Readiness:• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition • Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve productsAll About You:• Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage• Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus• Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability• Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth• Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties• Experience in creative thinking and development of innovative solutions to complex customer challenges• Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partnersToronto Base Salary Range: 100,000-165,000 CAD #SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management - Threat IntelligenceWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview:Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry. Mastercard is using global threat intelligence to secure today’s digital economy – in the payment ecosystem and beyond. As Manager, Product Management – Threat Intelligence, You will help define the product vision, strategy, and roadmap, drive innovation and lead the end-to-end product lifecycle of our cybersecurity solutions, from initial concept through launch and adoption. This role requires a curious, thoughtful, and analytical person with drive and a deep understanding of threat intelligence, cybersecurity, and the payments landscape. Role:• Drive the end to end product lifecycle from ideation to launch and beyond • Develop business cases that address latest threats, vulnerabilities, and fraud schemes impacting the payment ecosystem. • Align product strategies with cross-functional partners including ux, engineering, legal, and GTM teams. • Translate complex product details into clear recommendations that drive product decisions and feature prioritization. • Monitor global trends in cybersecurity, regulation, and technology to proactively guide product strategy and innovation. • Build strong relationships with engineering, ux, data science, go-to-market teams, customers, and partners to gather insights and align on strategy. • Maintain strategic focus on high-impact outcomes while prioritizing initiatives that address the most urgent client and organizational needs All About You:• Technical Expertise: Strong knowledge of cybersecurity principles, Cyber Threat Intelligence (CTI) and cyber threat landscapes with an ability to translate technical details into actionable product strategy. • Product Management Experience: Demonstrated experience of independently managing products preferably cybersecurity, fraud prevention, or SaaS-based threat intelligence solutions. Skilled in agile methodologies, backlog prioritization, and driving cross-functional team collaboration. • Analytical Skills: Ability to synthesize customer feedback, market research, and competitive analysis to identify opportunities and shape product roadmaps. • Communication Skills: Comfortable presenting to internal and external stakeholders • Problem-Solving Abilities: Aptitude for identifying problems, developing solutions, and implementing them efficiently. • Customer Focus:Deep empathy for client needs. Passionate about solving real-world security problems and improving user outcomes. • Project Management Skills: Capable of managing multiple priorities and delivering on time. • Continuous Learning: Commitment to staying updated with the latest cybersecurity developments and continuously improving skills and knowledge. #securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.